Tenancy Support

Those accessing our Tenancy Support service can expect to be treated with dignity and respect and we offer regular, time-limited, support with:

• Addressing homelessness issues and helping people to access accommodation
• Offering people help with managing their budgets and assistance accessing services dealing with benefits, finances and legal issues so they don’t accrue rent arrears and ultimately lose their home
• Offering help to ensure people feel safe and secure in their home
• Helping people to make and keep appointments, including going with them initially if possible
• Supporting people to gain access to other services they may need, including training, further education, employment, health and social activities
• Assisting people in planning their weekly meals, shopping and food preparation (this does not include doing it for them)
• Assisting people to develop life skills that will help them cope better with daily living tasks
• Supporting people with tenancy and housing issues, liaison with landlords, accessing advice and advocacy
• Resettlement activities – pre and post tenancy assistance
• Support with relationships and family, maintaining support networks and good neighbour relations and also promotion of good parenting skills

Referrals can either be made through yourself or a professional on your behalf via the referral form which can be  downloaded from the Caerphilly Supporting People website and sending this to [email protected].

If you want to learn more or need help with a referral, get in touch with us.